Refund policy

Return & Refund Policy – Discount Store

At Discount Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns & Exchanges
We offer a 30-day return and exchange policy. You have 30 days from the date of delivery to request a return or exchange.

Eligibility for Returns
To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it

  • Be in its original packaging

  • Have proof of purchase (order number or receipt)

Non-Returnable Items
Certain items may not be eligible for return, such as:

  • Gift cards

  • Downloadable products

  • Personal care items (if applicable)

  • Items marked as final sale

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and credited to your original method of payment within a few business days.

Exchanges
If you received a defective or damaged item, we will replace it with the same item at no additional cost.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Start a Return
To initiate a return or exchange, please contact us at:
Email: admin@discounttstore.online
Phone:03176124148